Support
Frequently Asked Questions
Everything you need to know before and after you buy.
FAQ's
Looking for answers?
Fast top-ups, secure payments and instant delivery — here's everything customers ask us most.
How fast is delivery after payment?
Most services — social media boosts, social accounts, virtual numbers and eSIMs — are delivered within seconds of a confirmed payment.
Which payment methods can I use?
Cards, bank transfer and supported mobile wallets. Every payment runs through an encrypted, PCI-compliant checkout.
Do I need an account to buy?
Yes. An account keeps your order history, saved numbers and receipts in one place and makes repeat purchases faster.
What if a transaction fails?
Failed transactions are automatically reversed. If a refund hasn't landed within 24 hours, contact support and we'll resolve it.
Do eSIMs work on my phone?
Any eSIM-compatible, carrier-unlocked device works. You'll get a QR code by email right after purchase.
Can I buy for someone else?
Absolutely. Enter the recipient's number or account details at checkout and the service is delivered to them.